Terms and Conditions for:
• Website
• Classes
• Coaching (One-on-One Support)
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WEBSITE TERMS AND CONDITIONS:
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CULTIVATING EASE: TERMS OF USE FOR WEBSITE
Welcome to Cultivating Ease’s website. By website, we (“Pacific Myofascial Release LLC d/b/a Cultivating Ease,” “company,” “we,” “us,” or “our”) include our website, our mobile website, and any content downloadable from or attached to our website, all collectively referred to herein as “Website.” By accessing our Website, you consent to and agree to be bound by the following Terms and Conditions, including our Privacy Policy and Disclaimer, incorporated herein. Any other supplemental terms associated with the sale of services or products through our website are expressly incorporated herein as well.
The following Terms and Conditions govern your use of our Website. These Terms and Conditions are a legally binding agreement between you and Pacific Myofascial Release. If you do not agree to these Terms and Conditions, you are not permitted to use this site and must discontinue use immediately.
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I. AGE
This site is not intended for users under the age of 18 years old. If you are not 18 years of age, you are not permitted to register for or use our site.
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II. REGISTRATION FOR OUR WEBSITE
By registering for our Website, you agree that:
- You are at least 18 years old
- You have not provided a false name, email address, or other false personal information, nor have you entered the personal information of another individual
- Your username and password are personal to you and you will not share them with anyone else
- You will not interfere with the operation of our Website.
- We have sole discretion to delete your account at any time in the event you breach this Terms and Conditions policy.
If you wish to delete your account, please email us at [email protected].
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III. CHANGES AND MODIFICATIONS TO POLICY
We reserve the right to make changes to these Terms and Conditions at any time, without notice to you. You are advised to review our website Terms and Conditions periodically. When we make changes to these Terms and Conditions, we will update our “Last updated” date to notify you of said changes. By continuing to use our Website, you are consenting to any modifications to our Terms and Conditions.
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IV. SITE INTERRUPTIONS
We do not guarantee that our Website will be available at all times. We may experience problems, or our Website may be temporarily down for maintenance purposes, that may result in your inability to use our website. You agree that we are not liable or responsible for any damages stemming from your inability to access our Website.
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V. INTELLECTUAL PROPERTY RIGHTS
We welcome and encourage your use of our Website, but our Website is our property. Any content on our Website, provided by our Website or composing our Website, in any form, is owned by us and protected by all applicable copyright and trademark laws. Any content includes all website design, software, databases, functionality, marks, photographs, graphics, text, videos and all other media and source code, on our Website, through our Website, or provided by our Website, including such content as downloads from our Website, newsletters provided by our Website, or any of our digital products or services (collectively henceforth, “Content”). All Content is provided for informational use only. All Content is provided as-is, for your personal, non-commercial use only.Â
When you use our Website, we are granting you a limited revocable license. This limited license gives you access to our Website and Content for your personal use only. This license is not transferable by you.
You are not permitted to duplicate, reproduce, sublicense, reassemble, upload, change, post, transmit, transfer, distribute, sell, license, display, republish, create derivative works or alter our Website or Content in any way without prior written approval from us.
We reserve all rights in our Website and Content not expressly granted to you.
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VI. LAWFUL USE OF OUR WEBSITE
By using our Website, you are agreeing to not display, upload, post, distribute or send to us or our Website any Content which:
- Is unlawful or violates the rights of others
- Advocates unlawful conduct or refers in any way to unlawful conduct
- Is defamatory, discriminatory, offensive, disparaging, profane, harassing, pornographic or threatening
- Could be considered an advertisement or promotion of your goods and services, without prior express written authorization from us.
In addition, you agree not to:
- Use the Website in any manner inconsistent with its intended purpose, or with applicable laws and regulations
- Upload, distribute or otherwise transmit spyware, viruses or data mining
- Use our Website in any manner which could damage or overburden it
- Use any automatic or manual process, software or device for the purpose of copying our Website
- Participate in any unauthorized linked to or framing of the Website
- Otherwise interfere with the operation of our Website.
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VII. COMMENTS ON OUR WEBSITE
In certain sections of our Website and on our social media platforms, you are permitted to comment, post content or suggestions, or ask questions (collectively, “Comments”). You agree that your Comments are not confidential, may be viewable both to other Website users and third- party websites, and are our sole property.Â
By posting your Comments on our Website, you warrant you have the right to grant us an unrestricted, irrevocable, exclusive, royalty-free, transferable right and license to use, copy, publish, host, transmit and distribute your Comments for any lawful purpose, without notice, attribution to you, or compensation. You waive all moral rights in your Comments but retain all intellectual property rights in your Comments. You are responsible for your Comments and agree that we are not liable nor responsible for your Comments. You agree that we have sole discretion to remove any Comments that violate these Terms and Conditions.
In addition to the conditions outlined in the “Lawful Use of Website” section, you agree that:
- You are the owner or have the necessary permission or licenses to any Comments you post on our Website or social media platforms.
- Should you not have the right to all or any part of your comments, you agree we are not liable nor responsible for any misappropriation or infringement of any right in your Comments.
- Copying, downloading, transmitting or distributing all or any part of your Comments will not infringe the intellectual property rights of any third party.
- Your Comments do not violate the privacy rights of any third party.
- Your Comments do not link to any material that violates any provision of these Terms and Conditions.
- Your Comments do not in any way other than stated in these Terms and Conditions violate these Terms and Conditions or any applicable laws or regulations.
- We may remove any Comments that violate our Terms and Conditions or any applicable laws and regulations, without any notice to you.
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VIII. PRODUCTS AND SERVICES FOR SALE ON OUR WEBSITE
Products
All products for sale on our Website are subject to availability and we cannot guarantee a particular product will be available/in stock at any given time. Your electronic display of our products may not accurately reflect the details of our products. We cannot guarantee that descriptions and details about our products are accurate, adequate and complete. We reserve the right to discontinue products at any time, and our prices are subject to change at any time, even without notice. We also reserve the right to limit quantities of our products purchased per user. We reserve the right to refuse any order placed and correct any errors in pricing, even if we have already received payment from you. All physical items purchased from us are made pursuant to a shipment contract. When we deliver your purchased items to our selected carrier for delivery to you, the risk of loss and title for your purchased items transfers to you.
Services
All services for sale on our Website are subject to availability. We make every effort to keep our Website and service offerings current, but we cannot guarantee a specific service will be available to you at any given time. We also cannot guarantee that descriptions and details about our services are accurate, adequate and complete. We reserve the right to change the pricing of our services at any time, or correct errors in pricing without prior written notice to you, even if you have already initiated payment to us or we have received payment from you. We also reserve the right to refuse or cancel any services order.
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IX. PAYMENT TERMS
We accept credit and debit card payments on our website. Financial transactions are conducted through third party payment systems and are governed by third party payment system’s terms and conditions. These terms and conditions are available on each payment processor’s website. By initiating a purchase of our products or services, you warrant that you have the authority and rights to use your payment method, you have provided accurate information so we can complete your purchase and contact you as needed, you authorize us to charge your chosen method of payment, and you agree to pay all charges listed and any applicable shipping fees. By completing a purchase of our products or services on our Website, you release us and our third party payment processors from any claims and damages resulting from your purchase.
In completing your purchase, we and any third party payment processors may collect and process your personal information (see our Privacy Policy for more information on collection of personal information) in order to fulfill your purchase.Â
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X. LIMITED REFUND AND RETURN POLICY
- CLASSES LIMITED REFUND POLICY
Participant may request a partial refund if Participant determines Program is not a fit for Participant’s needs or goals after attending the first live Program session. To request a refund, Participant must submit a written refund request to Company at [email protected] no later than 48 hours before the second live Program session begins. Refund requests must include Participant’s full name, the name of the Program purchased, the email address associated with Participant’s purchase, and the reason for refund request.
If Participant timely requests a refund in accordance with this Section, Company will refund fifty percent (50%) of the amount paid by Participant for Program, minus any transaction fees, payment processor fees, foreign transaction fees, or other nonrefundable processing costs incurred by Company.
No refunds will be issued after the second live Program session begins, regardless of Participant’s attendance, participation level, scheduling conflicts, dissatisfaction, inability to complete Program, or technical issues on Participant’s end.
Participant understands and agrees that Program requires Company to reserve space, time, scheduling availability, and Program resources in advance, and that Company will suffer financial and administrative loss if Participant withdraws after Program has commenced.
If a refund is approved, refunds will be issued to the original payment method within 10 business days after Company approves the refund request.
Program fees and Program access are non-transferable unless otherwise expressly agreed to by Company in writing.
- COACHING LIMITED REFUND POLICY
Due to the time, scheduling availability, and resources reserved by Company in connection with Services, all purchases are nonrefundable except as expressly stated in this Section.
Individual one-time coaching sessions are nonrefundable once purchased.
If you purchase a bundle/package of coaching sessions and determine after your first completed coaching session that Services are not a fit for your needs or goals, you may request a partial refund for unused sessions only.
To request a refund for unused bundled sessions, you must submit a written refund request to [email protected] within forty-eight (48) hours following your first completed coaching session. Refund requests must include your full name, the email address associated with your purchase, the date of your first completed coaching session, and your reason for requesting a refund.
If Company approves your refund request, Company will refund the amount paid for any completely unused sessions remaining in the package, less:
a. The full non-discounted value of any completed coaching sessions;
b. The full non-discounted value of any forfeited sessions;
c. Payment processor fees, foreign transaction fees, and other nonrefundable processing costs incurred by Company.
No refunds will be issued:
a. For completed coaching sessions;
b. For missed, forfeited, canceled, or late-canceled sessions;
c. For partially used session packages beyond the limited refund structure expressly outlined above;
d. After the refund request period stated in this Section expires;
e. Due to scheduling conflicts, dissatisfaction, failure to schedule sessions, failure to use purchased sessions before expiration, lack of participation, technology issues on your end, or your subjective dissatisfaction with the pace, style, or outcome of Services.
Unused sessions that expire pursuant to this Agreement are nonrefundable.
Approved refunds will be issued to the original payment method within ten (10) business days after Company approves the refund request.
- DIGITAL PRODUCTS REFUND POLICY
All sales of digital products from this website are final. We do not issue any refunds for digital products.
- PHYSICAL PRODUCTS REFUND POLICY
In the event you would like to request a refund of your physical product purchase from our website, please contact us within 14 days of receipt of your purchase by sending an email to: [email protected]. Upon return request, we will send you return instructions. You are responsible for the cost of shipping and handling of your return purchase. All items must be returned unused and undamaged in order for us to refund your purchase. Upon receipt and processing of your unused and undamaged items, we will authorize a partial refund to your original form of payment in 14 business days. Refund amount will total the original payment minus the cost of both the original shipping cost and payment processing fees. Original shipping costs and payment processing fees will not be refunded. Any return or refund disputes are to be handled in accordance with these Terms and Conditions.
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XI. REVIEWS AND RATINGS
Our Website may allow you to leave reviews of our products or services. By posting a review, you are granting us a non-exclusive, royalty-free assignable license to display, distribute, transmit, transform or otherwise use any content posted in your review. You agree that we may remove or reject reviews at our sole discretion. You also agree that reviews do not constitute endorsements by us or any of our third party affiliates or advertisers.Â
In addition to the terms outlined in “Lawful Use of Our Website,” your reviews:
- Must be based on your personal experience with the item being reviewed
- Must not be false or misleading.
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XII. LINKING TO OUR WEBSITE
We permit you to link to our Website, provided that:
- You attribute, indicating us as the proprietor, and providing a link to our Website
- Your Website does not in any way promote or engage in unlawful conduct or conduct that violates the provisions of our Terms and Conditions herein
- You agree not to frame our Website or otherwise alter its appearance
- Your linkage to our Website is from a website you own all intellectual property rights toÂ
- You agree linking to our Website does not grant you a license to or any proprietary rights in our website.
- Your linkage and any associated comments with that linkage do not suggest your linkage to our Website is an endorsement by us of your website or any products or services promoted by your website, and other third parties linked to your website, your website’s affiliates, and/or your website’s advertisers
- Your linkage and any associated comments with that linkage do not suggest any form of association with us, without our prior written approval
- You agree that you will remove any links to our Website immediately upon our request.
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XIII. THIRD-PARTY WEBSITES
Our Website may contain links to third party websites. If you choose to click on a third-party website from our Website, you leave our Website and are no longer bound by our Terms and Conditions. We are not liable or responsible for any of the content, practices or conduct of any third-party websites linked to our Website. We are not liable for any damages resulting from your use of a third-party website linked to our Website.
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XIV. NO JOINT VENTURE
Your use of this website does not in any way form a joint venture, partnership or agency relationship with this Website or Company.
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XV. NO WARRANTIES
Your use of Website and Content is voluntary and at your own risk. All information on this Website and Content, including any products or services, are on an “as is” basis. We make no representations or warranties of any kind, express or implied, as to the information, Content, products and services provided on or through our Website. We disclaim all warranties, to the fullest extent permitted by law.
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XVI. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
YOUR USE OF OUR WEBSITE, CONTENT, AND ANY PRODUCTS AND/OR SERVICES PROVIDED BY US THROUGH WEBSITE IS VOLUNTARY AND ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO WEBSITE, CONTENT, PRODUCTS, AND/OR SERVICES AVAILABLE TO YOU THROUGH WEBSITE UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF WEBSITE AND CONTENT IS AT YOUR OWN RISK.
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE WEBSITE, CONTENT, PRODUCTS, AND/OR OTHER SERVICES INCLUDED ON WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE ARE NOT LIABLE NOR DO WE ACCEPT RESPONSIBILITY FOR ANY DAMAGES OR LOSSES OF ANY KIND ARISING FROM THE USE OF WEBSITE, CONTENT, PRODUCTS, AND/OR SERVICES AVAILABLE TO YOU THROUGH WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
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XVII. INDEMNIFICATION
You agree to defend, indemnify and hold harmless, Company, our Website, our employees, successors, joint venture partners, and any other parties working with us, from any and all demands, claims, damages, losses, demands, actions, costs, expenses and judgments, arising out of your Comments, your use of our Website, your violation of any of our Terms and Conditions, and your breach of any of your obligations or warranties under the Terms and Conditions.
We will make reasonable efforts to notify you of any action subject to this indemnification.
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XVIII. COPYRIGHT INFRINGEMENT
If you believe that our Website infringes on a copyright you own, please notify us at [email protected].
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XIX. TERM AND TERMINATION
You are bound by these Terms and Conditions as long as you continue to use our Website. If you have registered for a user account, you can contact us at [email protected] to terminate your user account. We reserve the right, without limiting any other provision in these Terms and Conditions, in our discretion, to deny anyone who violates any provision of these Terms and Conditions, or any applicable law or regulation, access to this Website at any time.Â
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XX. INTERNATIONAL USERS
Our company is owned and operated in California in the United States of and our Website and these Terms and Conditions are controlled by applicable laws in this jurisdiction. We do not represent or warrant that our Website, products, or services are available or appropriate outside of the United States of America. If you use this Website from a location outside of the United States of America, you agree to abide by your country’s applicable laws as they relate to accessing our Website.
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XXI. DISPUTES, GOVERNING LAW, AND ARBITRATION
By using our Website, you waive your right to bring any claims arising out of your use of our website, products and services. In the event of a dispute, you consent to binding arbitration in California in the United States of America.
If for any reason, any dispute is not resolved in arbitration, the dispute will be litigated in the courts of California of the United States of America.
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XXII. SEVERABILITY
If any portion of these Terms and Conditions is deemed to be void or unenforceable, that portion is severable from these Terms and Conditions and does not impact the enforceability of the remainder of these Terms and Conditions.
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XXIII. ENTIRE AGREEMENT
These Terms and Conditions, along with our Disclaimer and Privacy Policy, constitute the entire agreement between you and Pacific Myofascial Release LLC d/b/a Cultivating Ease.
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XXIV.  CONTACT INFORMATION
Questions regarding this Agreement may be directed to:
Pacific Myofascial Release LLC d/b/a Cultivating Ease
[email protected]
cultivatingease.com
LAST UPDATED: July 18, 2026
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CLASSES TERMS AND CONDITIONS:Â
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CULTIVATING EASE: TERMS OF USE FOR                                                                   “INTRO: MIND BODY STRATEGIES FOR PAIN RELIEF” CLASS
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I. INTRODUCTION
“Intro: Mind Body Strategies for Pain Relief” (“Program”) is offered by Pacific Myofascial Release LLC d/b/a Cultivating Ease (“Company,” “we,” “us,” or “our”).
Program is an online educational and coaching-based program. Program may include live instruction, guided exercises, demonstrations, discussions, educational materials, and opportunities for participant questions during live sessions.
By purchasing, accessing, or participating in Program, you (“Participant,” “you,” or “your”) agree to be bound by these Terms of Use (“Agreement”), which constitute a legally binding agreement between you and Company.
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II. ELIGIBILITY AND ACCESS
You represent and warrant that you are at least 18 years old and legally capable of entering into this Agreement.
Program is delivered online through Kajabi, Zoom, and/or other third-party platforms selected by Company. You are responsible for ensuring you have the necessary internet access, technology, software, and equipment required to participate in Program.
If login credentials or access credentials are provided, those credentials are personal to you and may not be shared, transferred, distributed, or used by any other person.
Company does not guarantee uninterrupted access to Program or any associated platform and is not responsible for delays, outages, platform interruptions, internet failures, or other technical issues outside of Company’s reasonable control.
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III. PROGRAM TERM
Program begins on and concludes on the specific dates listed at time of purchase (“Term”). Program consists of five (5) live online sessions, each approximately one (1) hour in length. The general Program topic(s), session schedule, and any included Program materials will be described on the applicable sales page, checkout page, Kajabi portal, and/or accompanying Program materials.
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IV. PROGRAM DELIVERY
Program is delivered live online through Kajabi, Zoom, and/or other platforms selected by Company. Program is educational and coaching-based in nature and may include teaching, discussion, demonstrations, guided exercises, body-awareness practices, myofascial release education, self-treatment concepts, live coaching demonstrations, participant volunteer exercises, and opportunities for Participant questions during live Program sessions.
Program is interactive in nature, and Participant understands that portions of Program may include live discussion, participant participation, and volunteer-based coaching or demonstration exercises.
Participant opportunities to ask questions are limited to live Program sessions unless otherwise expressly stated by Company in writing.
Company reserves the right to make reasonable modifications to Program scheduling, session dates, sequencing, delivery format, platform, or Program content where reasonably necessary.
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V. RECORDINGS AND ACCESS
Program sessions may be recorded by Company. By participating in Program, Participant understands and agrees that Participant’s name, image, voice, video, comments, participation, and likeness may appear in Program recordings.
Program recordings may be made available to participants through Kajabi or another platform selected by Company. Participant will have access to Program recordings for three (3) weeks following the conclusion of Program, unless otherwise stated by Company in writing.
Participant understands and agrees that access to Program recordings and Program materials is granted as a limited, revocable, non-transferable license for Participant’s personal, non-commercial use only. Participant may not download, reproduce, distribute, share, publish, display, post, sell, sublicense, transmit, create derivative works from, or otherwise use Program recordings or Program materials except as expressly permitted by Company in writing.
Company does not guarantee perpetual or lifetime access to Program recordings, Program materials, Kajabi content, or any associated platform.
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VI. TECHNOLOGY REQUIREMENTS AND PLATFORM ACCESS
Participant is responsible for ensuring Participant has the internet connection, device capabilities, software, and technological access necessary to participate in Program and access any Program recordings or materials.
Company is not responsible for Participant’s inability to access Program due to Participant’s own technology issues, internet failures, software incompatibility, device limitations, user error, or third-party platform outages outside of Company’s reasonable control.
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VII. PARTICIPANT RESPONSIBILITIES
Participant agrees to:
- Participate in Program voluntarily and at Participant’s own discretion;
- Use Participant’s own judgment regarding participation in any exercise, guided practice, demonstration, discussion, coaching exercise, body-awareness practice, myofascial release self-treatment concept, or other activity presented during Program;
- Stop participation in any exercise, technique, or activity if Participant experiences pain, discomfort, dizziness, emotional distress, worsening symptoms, or any other concerning response;
- Conduct themselves respectfully toward Company and other participants during Program sessions and in any associated Program platform or discussion space;
- Maintain the confidentiality of personal or sensitive information shared by other participants during Program sessions;
- Not record, reproduce, distribute, or share Program sessions, recordings, or Program materials except as expressly permitted by Company in writing;
- Comply with all applicable laws and regulations while participating in Program.
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VIII. FEES AND PAYMENT
The total fee for Program is $497 (“Fees”).
Payment is due in full at the time of purchase unless otherwise expressly stated by Company in writing. Participant will not receive access to Program, Program recordings, Program materials, Kajabi content, or live sessions until payment has been successfully processed.
Participant authorizes Company and Company’s third-party payment processors to charge Participant’s selected payment method for all amounts due in connection with Program.
Payment processing services are provided through third-party payment processors governed by their own terms, conditions, and privacy policies. Company is not responsible for any payment processor errors, delays, outages, security breaches, declined payments, processing interruptions, bank fees, foreign transaction fees, or other issues outside of Company’s reasonable control.
If Participant’s payment is declined, reversed, disputed, charged back, or otherwise fails after access to Program has been granted, Company reserves the right to immediately suspend or terminate Participant’s access to Program, Program recordings, Kajabi content, live sessions, and all associated Program materials unless and until all outstanding amounts are paid in full.
Participant remains responsible for all amounts owed under this Agreement regardless of Participant’s level of participation in Program.
Program access and purchases are non-transferable unless otherwise expressly agreed to by Company in writing.
All amounts paid under this Agreement are in U.S. Dollars. Participant is responsible for any taxes, duties, bank fees, currency conversion fees, or other charges associated with Participant’s purchase of Program.
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IX. LIMITED REFUND POLICY
Participant may request a partial refund if Participant determines Program is not a fit for Participant’s needs or goals after attending the first live Program session. To request a refund, Participant must submit a written refund request to Company at [email protected] no later than 48 hours before the second live Program session begins. Refund requests must include Participant’s full name, the name of the Program purchased, the email address associated with Participant’s purchase, and the reason for refund request.
If Participant timely requests a refund in accordance with this Section, Company will refund fifty percent (50%) of the amount paid by Participant for Program, minus any transaction fees, payment processor fees, foreign transaction fees, or other nonrefundable processing costs incurred by Company.
No refunds will be issued after the second live Program session begins, regardless of Participant’s attendance, participation level, scheduling conflicts, dissatisfaction, inability to complete Program, or technical issues on Participant’s end.
Participant understands and agrees that Program requires Company to reserve space, time, scheduling availability, and Program resources in advance, and that Company will suffer financial and administrative loss if Participant withdraws after Program has commenced.
If a refund is approved, refunds will be issued to the original payment method within 10 business days after Company approves the refund request.
Program fees and Program access are non-transferable unless otherwise expressly agreed to by Company in writing.
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X. NO CHARGEBACKS
Participant agrees not to initiate any chargeback for payments that are nonrefundable under this Agreement.
In the event Participant initiates a chargeback or payment dispute in violation of this Agreement, Participant remains responsible for all amounts owed to Company under this Agreement, including any chargeback fees, collection costs, administrative costs, and reasonable attorneys’ fees incurred by Company in responding to or recovering the disputed payment.
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XI. RELATIONSHIP OF PARTIES
Participant understands and agrees that participation in Program does not create a partnership, joint venture, employment, agency, fiduciary, therapist-client, healthcare provider-patient, or other formal professional relationship between Participant and Company.
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XII. CONFIDENTIALITY
During Program, Company and Program participants may share personal, sensitive, proprietary, or otherwise confidential information.
Participant agrees to maintain the confidentiality of information shared by other Program participants and agrees not to disclose, share, distribute, publish, repost, or otherwise communicate any personal or confidential information disclosed during Program to any third party without the express consent of the participant who disclosed the information.
Participant understands and agrees that Program is conducted in a group setting and that Company cannot guarantee that other participants will maintain confidentiality. Participant is solely responsible for determining what information Participant chooses to disclose during Program sessions.
Company will make reasonable efforts to maintain the confidentiality of Participant information consistent with applicable law. However, Participant understands and agrees that communications occurring through third-party platforms, internet communications, group discussions, email, Kajabi, Zoom, or other electronic systems may not be completely secure.
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XIII. INTELLECTUAL PROPERTY
Program, Program recordings, Program materials, teaching materials, worksheets, guides, exercises, videos, audio recordings, written materials, demonstrations, concepts, methods, branding, logos, graphics, content, and all other materials provided by Company in connection with Program (“Program Content”) are owned by Company and protected by applicable copyright, trademark, and other intellectual property laws.
Company grants Participant a limited, revocable, non-transferable, non-exclusive license to access and use Program Content solely for Participant’s personal, non-commercial use in connection with Program.
Participant may not copy, reproduce, record, distribute, republish, display, post, share, modify, create derivative works from, sell, sublicense, teach from, exploit, or otherwise use Program Content except as expressly permitted by Company in writing.
Participant may not record any Program session or capture screenshots, audio, video, or photographs of Program sessions or Program recordings without Company’s prior written consent.
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XIV. DISCLAIMER
Program is educational and coaching-based in nature and is provided for informational and educational purposes only. Program is not medical advice, mental health advice, healthcare, physical therapy, psychotherapy, diagnosis, treatment, or a substitute for care from an appropriate licensed professional.
Participant understands and agrees that Company is not acting as Participant’s physician, medical provider, physical therapist, psychotherapist, mental health provider, or other licensed healthcare provider through Program, and no provider-patient, therapist-client, or similar professional relationship is created through participation in Program.
Program may include discussion, education, demonstrations, guided exercises, coaching, myofascial release education and self-treatment techniques, and other wellness-related discussions. However, Company does not diagnose, treat, cure, or prevent any disease, injury, condition, or medical issue.
Participant understands and agrees that all participation in Program is voluntary and that Participant is solely responsible for Participant’s decisions, actions, participation, physical condition, emotional wellbeing, and use or misuse of any information or concepts discussed during Program.
Participant is encouraged to consult with Participant’s physician or another qualified healthcare professional before participating in Program or implementing any exercise, self-treatment concept, body-awareness practice, movement practice, or other technique discussed during Program. Participant should not disregard professional medical advice or delay seeking medical treatment because of information provided through Program.
Program is not appropriate for individuals experiencing active mental health crises, active suicidal ideation, self-harm ideation, or other circumstances requiring immediate psychological, psychiatric, or medical intervention.
Company reserves the right to decline, discontinue, reschedule, or remove any Participant from Program where Company reasonably believes Program is not appropriate for Participant’s circumstances or where participation may create a safety concern for Participant or others.
Participant understands and agrees that Company makes no representations or guarantees regarding any physical, emotional, mental, financial, or other results that may or may not arise from participation in Program. Every individual is different, and Participant understands that experiences and results vary significantly from person to person.
Any testimonials, examples, demonstrations, participant experiences, or results shared by Company during Program, on Company’s website, on social media, in marketing materials, or elsewhere are illustrative only and are not guarantees or representations that Participant will achieve the same or similar results.
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XV. ASSUMPTION OF RISK
Participant understands and agrees that participation in Program may involve inherent risks, including but not limited to physical discomfort, soreness, aggravation of symptoms, emotional discomfort, emotional release, physical injury, dizziness, fatigue, or other intended or unintended effects.
Participant knowingly and voluntarily assumes all risks associated with participation in Program and Participant’s use or application of any information, exercise, self-treatment concept, body-awareness practice, movement practice, coaching suggestion, or other material discussed, demonstrated, or provided during Program.
Participant understands and agrees that Participant is solely responsible for determining whether participation in Program and any associated activities is appropriate for Participant.
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XVI. WARRANTY DISCLAIMER
Except as otherwise expressly stated in this Agreement, Program and all Program Content are provided “as is” and without warranties of any kind, express or implied.
Company makes no representations or warranties regarding Program, Program Content, Program recordings, or any information provided during Program, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.
Company does not warrant or guarantee any particular legal, business, financial, physical, emotional, medical, or personal outcome arising from participation in Program or use of Program Content.
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XVII. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO PROGRAM, PROGRAM CONTENT, PROGRAM RECORDINGS, OR THIS AGREEMENT.
PARTICIPANT UNDERSTANDS AND AGREES THAT PARTICIPANT IS SOLELY RESPONSIBLE FOR PARTICIPANT’S PARTICIPATION IN PROGRAM AND ANY DECISIONS, ACTIONS, OR RESULTS ARISING FROM PARTICIPANT’S PARTICIPATION IN PROGRAM OR USE OF PROGRAM CONTENT.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF COMPANY AND COMPANY’S AGENTS, CONTRACTORS, EMPLOYEES, MEMBERS, SUCCESSORS, ASSIGNS, OR AFFILIATES ARISING OUT OF OR RELATING TO PROGRAM OR THIS AGREEMENT, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY PARTICIPANT TO COMPANY FOR PROGRAM.
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XVIII. INDEMNIFICATION
Participant agrees to indemnify, defend, and hold harmless Company and its members, employees, contractors, agents, successors, assigns, and affiliates from and against any and all third-party claims, demands, actions, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- Participant’s participation in Program;
- Participant’s use or misuse of Program, Program Content, Program recordings, or information provided by Company;
- Participant’s implementation of any self-treatment concept, body-awareness practice, exercise, coaching suggestion, or other information discussed or demonstrated during Program;
- Participant’s breach of this Agreement;
- Participant’s violation of applicable law; or
- Participant’s conduct toward Company or other Program participants.
This indemnification obligation shall not apply to claims arising from Company’s gross negligence or willful misconduct.
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XIX. TERMINATION
Company reserves the right to suspend or terminate Participant’s access to Program, Program recordings, Kajabi content, live sessions, and all associated Program materials immediately upon written notice if Participant:
- Fails to pay any amount due under this Agreement;
- Shares Program access, recordings, or Program materials without authorization;
- Violates Company’s intellectual property rights;
- Breaches confidentiality obligations;
- Acts in a harassing, threatening, abusive, defamatory, disruptive, discriminatory, or otherwise inappropriate manner toward Company or other participants; or
- Otherwise violates this Agreement.
If Participant’s access to Program is terminated due to Participant’s breach of this Agreement, Participant remains responsible for all outstanding amounts owed to Company and will not be entitled to any refund.
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XX. COMPANY CANCELLATION OR RESCHEDULING
Company reserves the right to modify, reschedule, postpone, substitute, or cancel any Program session or portion of Program where reasonably necessary due to illness, emergency, technical issues, participant safety concerns, scheduling conflicts, insufficient enrollment, force majeure events, or circumstances outside of Company’s reasonable control.
If Company reschedules a live Program session, Company will make reasonable efforts to provide advance notice and offer Participant access to the rescheduled session.
If Company cancels Program in its entirety before Program begins and does not reschedule Program within a reasonable period of time, Participant will be entitled to a refund of amounts paid for Program.
Except as expressly stated in this Section, rescheduling, modification, postponement, or cancellation of individual Program sessions does not entitle Participant to any refund, credit, or other compensation.
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XXI. FORCE MAJEURE
Company shall not be liable for any delay, interruption, rescheduling, modification, suspension, or failure in performance arising from causes beyond Company’s reasonable control, including but not limited to illness, injury, emergency, pandemic, governmental action, labor disputes, internet outages, platform failures, power outages, natural disasters, acts of God, war, terrorism, civil unrest, or other similar events.
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XXII. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
The parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to Program or this Agreement through good-faith informal discussions. Participant agrees to contact Company in writing and provide Company with at least thirty (30) days to attempt to resolve the dispute informally before initiating arbitration or litigation.
Any dispute, claim, or controversy arising out of or relating to Program or this Agreement that cannot be resolved informally shall be resolved exclusively through binding arbitration in San Mateo County, California. The arbitration shall be conducted on an individual basis only and not as part of any class, consolidated, or representative action.
Participant expressly waives any right to participate in a class action, class arbitration, private attorney general action, or other representative proceeding against Company.
If for any reason a dispute is determined not to be subject to binding arbitration, Participant agrees that exclusive jurisdiction and venue shall lie in the state and federal courts located in San Mateo County, California.
The prevailing party in any action or proceeding arising out of or relating to this Agreement shall be entitled to recover reasonable attorneys’ fees and costs to the extent permitted by applicable law.
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XXIII. SEVERABILITY
If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. Any invalid or unenforceable provision shall be modified and interpreted to the minimum extent necessary to make such provision enforceable while preserving its original intent as closely as possible.
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XXIV. WAIVER
Failure by Company to enforce any provision of this Agreement shall not constitute a waiver of any future enforcement of that or any other provision of this Agreement. Any waiver by Company must be in writing and signed by Company.
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XXV. ASSIGNMENT
Participant may not assign, transfer, delegate, sublicense, or otherwise transfer Participant’s rights or obligations under this Agreement without Company’s prior written consent.
Company may assign or transfer this Agreement or any rights under this Agreement without restriction.
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XXVI. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between Participant and Company relating to Program and supersedes all prior or contemporaneous communications, discussions, representations, negotiations, or agreements, whether oral or written, relating to Program.
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XXVII. MODIFICATION
Company reserves the right to update or modify these Terms of Use for future participants and future Program offerings. Material changes will not apply retroactively to Participants who have already purchased Program unless required by law or expressly agreed to by Participant.
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XXVIII. CONTACT INFORMATION
Questions regarding Program or this Agreement may be directed to:
Pacific Myofascial Release LLC d/b/a Cultivating Ease
[email protected]
cultivatingease.com
LAST UPDATED: July 18, 2026
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COACHING (ONE-ON-ONE SUPPORT) TERMS AND CONDITIONS:
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CULTIVATING EASE: COACHING TERMS OF USE
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I. INTRODUCTION
These Coaching Terms of Use (“Agreement”) govern your purchase of and participation in one-on-one coaching sessions and/or coaching session packages (“Services”) offered by Pacific Myofascial Release LLC d/b/a Cultivating Ease (“Company,” “we,” “us,” or “our”).
Services are educational and coaching-based in nature and may include discussion, coaching, guided exercises, body-awareness practices, myofascial release self-treatment concepts and techniques, and other practices and materials as warranted.
By purchasing, scheduling, accessing, or participating in Services, you (“Client,” “you,” or “your”) agree to be bound by this Agreement.
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II. SESSION STRUCTURE AND ACCESS
Services may be purchased as either:
- Individual one-time coaching sessions; or
- Bundles/packages of multiple coaching sessions.
The number of sessions purchased, session length, pricing, scheduling availability, and any included features or materials will be described on the applicable sales page, checkout page, invoice, scheduling platform, or accompanying materials.
Coaching sessions are conducted live online through Zoom, Kajabi, and/or other platforms selected by Company. Each coaching session is approximately thirty (30) minutes long.
If you purchase a bundle/package of sessions, all unused sessions must be scheduled and completed within 90 days from the date of purchase unless otherwise expressly agreed to by Company in writing. Any unused sessions remaining after that time will automatically expire without refund, credit, or exchange.
Unused coaching sessions have no cash value and may not be transferred, assigned, exchanged, or redeemed for any other service, offering, program, or compensation unless expressly agreed to by Company in writing.
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III. COACHING DELIVERY AND AVAILABILITY
Coaching sessions are scheduled through Company’s designated scheduling platform. You are responsible for scheduling sessions within Company’s available scheduling windows.
Unless otherwise expressly stated by Company in writing, Services do not include ongoing messaging support, emergency support, guaranteed between-session access, medical care, mental health services, healthcare services, physical therapy services, or crisis support.
Company reserves the right to modify scheduling availability, session delivery platforms, session dates, or session times where reasonably necessary.
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IV. SCHEDULING, RESCHEDULING, AND CANCELLATIONS
Coaching sessions must be scheduled through Company’s designated scheduling platform using Company’s then-current availability.
You are responsible for attending scheduled coaching sessions on time. Company is not responsible for missed sessions resulting from your scheduling errors, time zone confusion, technology issues on your end, internet failures on your end, or failure to attend a scheduled session.
If you need to cancel or reschedule a coaching session, you must provide Company with at least forty-eight (48) hours’ written notice prior to the scheduled session time.
If you provide at least forty-eight (48) hours’ written notice, Company will permit you to reschedule the session subject to Company’s then-current availability.
If you cancel, reschedule, miss, fail to attend, arrive late to, disconnect from, or otherwise fail to participate in a scheduled coaching session with less than forty-eight (48) hours’ notice, the session will be deemed used and forfeited without refund, credit, or replacement.
Company is not obligated to extend, replace, or reschedule forfeited sessions.
Repeated cancellation or rescheduling requests may negatively impact Company’s future scheduling availability. Company reserves the right to limit or refuse future rescheduling requests if Company reasonably determines that excessive cancellations, repeated scheduling changes, or scheduling abuse is occurring.
If Company needs to reschedule a coaching session, Company will make reasonable efforts to provide advance notice and offer alternative scheduling availability.
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V. RECORDINGS
Coaching sessions may be recorded by Company for educational, business, and archiva reasons.
By participating in Services, you understand and agree that your name, image, voice, video, comments, participation, likeness, and statements may appear in session recordings.
Unless otherwise expressly agreed to by Company in writing, recordings are provided solely for your personal, non-commercial use and may not be downloaded, reproduced, distributed, shared, posted, sold, sublicensed, transmitted, displayed, published, or otherwise used outside your personal use of Services.
If Company elects to provide you access to session recordings, Company may revoke or remove access at any time in Company’s discretion. Company does not guarantee perpetual or lifetime access to any recordings or coaching materials.
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VI. FEES AND PAYMENT
The fee for Services will be listed on the applicable sales page, checkout page, invoice, or scheduling platform at the time of purchase. Payment is due in full prior to scheduling or participation in Services.
You will not receive access to coaching sessions, scheduling access or coaching materials until payment has been successfully processed.
Payment processing services are provided through third-party payment processors governed by their own terms, conditions, and privacy policies. Company is not responsible for payment processor errors, outages, delays, declined payments, bank fees, foreign transaction fees, or other issues outside of Company’s reasonable control.
If your payment is declined, reversed, disputed, charged back, refunded, or otherwise fails after access to Services has been granted, Company reserves the right to immediately suspend or terminate your access to Services, scheduling access, recordings, and all associated materials unless and until all outstanding amounts are paid in full.
You remain responsible for all amounts owed in connection with Services regardless of your level of participation, attendance, scheduling activity, or completion of purchased sessions.
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VII. LIMITED REFUND POLICY
Due to the time, scheduling availability, and resources reserved by Company in connection with Services, all purchases are nonrefundable except as expressly stated in this Section.
Individual one-time coaching sessions are nonrefundable once purchased.
If you purchase a bundle/package of coaching sessions and determine after your first completed coaching session that Services are not a fit for your needs or goals, you may request a partial refund for unused sessions only.
To request a refund for unused bundled sessions, you must submit a written refund request to [email protected] within forty-eight (48) hours following your first completed coaching session. Refund requests must include your full name, the email address associated with your purchase, the date of your first completed coaching session, and your reason for requesting a refund.
If Company approves your refund request, Company will refund the amount paid for any completely unused sessions remaining in the package, less:
- The full non-discounted value of any completed coaching sessions;
- The full non-discounted value of any forfeited sessions;
- Payment processor fees, foreign transaction fees, and other nonrefundable processing costs incurred by Company.
No refunds will be issued:
- For completed coaching sessions;
- For missed, forfeited, canceled, or late-canceled sessions;
- For partially used session packages beyond the limited refund structure expressly outlined above;
- After the refund request period stated in this Section expires;
- Due to scheduling conflicts, dissatisfaction, failure to schedule sessions, failure to use purchased sessions before expiration, lack of participation, technology issues on your end, or your subjective dissatisfaction with the pace, style, or outcome of Services.
Unused sessions that expire pursuant to this Agreement are nonrefundable.
Approved refunds will be issued to the original payment method within ten (10) business days after Company approves the refund request.
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VIII. NO CHARGEBACKS
You agree not to initiate any chargeback or payment dispute for payments that are nonrefundable under this Agreement.
In the event you initiate a chargeback or payment dispute in violation of this Agreement, you remain responsible for all amounts owed to Company under this Agreement, including any chargeback fees, collection costs, administrative costs, payment processor fees, and reasonable attorneys’ fees incurred by Company in responding to or recovering the disputed payment.
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IX. RELATIONSHIP OF PARTIES
Your participation in Services does not create a partnership, joint venture, employment, agency, fiduciary, therapist-client, healthcare provider-patient, or other formal professional relationship between you and Company.
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X. CONFIDENTIALITY
During coaching sessions, you and Company may disclose personal, sensitive, proprietary, confidential, or otherwise non-public information.
Company agrees to use reasonable efforts to maintain the confidentiality of information shared by you during coaching sessions, subject to applicable law and the terms of this Agreement.
You understand and agree, however, that coaching sessions conducted through Zoom, Kajabi, email, internet communications, cloud-based systems, and other third-party platforms may not be completely secure, and Company cannot guarantee absolute confidentiality or data security.
You agree not to share, reproduce, distribute, publish, repost, disclose, or otherwise use any confidential or proprietary information disclosed by Company during Services, including coaching methods, frameworks, exercises, written materials, recordings, demonstrations, business information, or other non-public information.
If Company is required by law, court order, subpoena, governmental request, or legal process to disclose information, Company may do so to the extent legally required.
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XI. INTELLECTUAL PROPERTY
All coaching materials, recordings, worksheets, exercises, guides, written materials, videos, audio recordings, demonstrations, methods, concepts, branding, graphics, logos, content, and other materials provided by Company in connection with Services (“Coaching Content”) are owned by Company and protected by applicable copyright, trademark, and other intellectual property laws.
Company grants you a limited, revocable, non-transferable, non-exclusive license to access and use Coaching Content solely for your personal, non-commercial use in connection with Services.
You may not copy, reproduce, record, distribute, republish, display, post, share, modify, create derivative works from, sell, sublicense, teach from, exploit, transmit, or otherwise use Coaching Content except as expressly permitted by Company in writing.
You may not record coaching sessions or capture screenshots, audio, video, or photographs of coaching sessions or recordings without Company’s prior written consent.
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XII. DISCLAIMER
Services are educational and coaching-based in nature and are provided for informational and educational purposes only. Services are not medical advice, mental health advice, healthcare, physical therapy, psychotherapy, diagnosis, treatment, or a substitute for care from an appropriate licensed professional.
You understand and agree that Company is not acting as your physician, medical provider, physical therapist, psychotherapist, mental health provider, or other licensed healthcare provider through Services, and no provider-patient, therapist-client, or similar professional relationship is created through participation in Services.
Services may include discussion, education, demonstrations, guided exercises, body-awareness practices, coaching, self-treatment concepts and techniques, and other wellness-related discussions. However, Company does not diagnose, treat, cure, or prevent any disease, injury, condition, or medical issue.
You understand and agree that all participation in Services is voluntary and that you are solely responsible for your decisions, actions, participation, physical condition, emotional wellbeing, and use or misuse of any information or concepts discussed during Services.
You are encouraged to consult with your physician or another qualified healthcare professional before participating in Services or implementing any exercise or technique discussed during Services. You should not disregard professional medical advice or delay seeking medical treatment because of information provided through Services.
You understand and agree Company makes no representations or guarantees regarding any physical, emotional, mental, financial, or other results that may or may not arise from participation in Services. Every individual is different, and experiences and results vary significantly from person to person.
Any testimonials, examples, demonstrations, client experiences, or results shared by Company on Company’s website, social media, marketing materials, during Services, or elsewhere are illustrative only and are not guarantees or representations that you will achieve the same or similar results.
Services are not appropriate for individuals experiencing active mental health crises, active suicidal ideation, self-harm ideation, or other circumstances requiring immediate psychological, psychiatric, or medical intervention.
Company reserves the right to decline, discontinue, reschedule, or refer out any individual where Company reasonably believes Services are not appropriate for the individual’s circumstances or where participation may create a safety concern for the individual or others.
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XIII. ASSUMPTION OF RISK
You understand and agree that participation in Services may involve inherent risks, including but not limited to physical discomfort, soreness, aggravation of symptoms, emotional discomfort, emotional release, physical injury, dizziness, fatigue, or other intended or unintended effects.
You knowingly and voluntarily assume all risks associated with participation in Services and your use or application of any information, exercise, self-treatment concept, body-awareness practice, movement practice, coaching suggestion, or other material discussed, demonstrated, or provided during Services.
You understand and agree that you are solely responsible for determining whether participation in Services and any associated activities is appropriate for you.
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XIV. WARRANTY DISCLAIMER
Except as otherwise expressly stated in this Agreement, Services, recordings, coaching materials, and all associated content are provided “as is” and without warranties of any kind, express or implied.
Company makes no representations or warranties regarding Services, recordings, coaching materials, scheduling availability, or any information provided during Services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or availability.
Company does not warrant or guarantee any particular legal, business, financial, physical, emotional, medical, or personal outcome arising from participation in Services or use of any coaching materials or recordings.
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XV. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO SERVICES, RECORDINGS, COACHING MATERIALS, OR THIS AGREEMENT.
YOU UNDERSTAND AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR PARTICIPATION IN SERVICES AND ANY DECISIONS, ACTIONS, OR RESULTS ARISING FROM YOUR PARTICIPATION IN SERVICES OR USE OF ANY COACHING MATERIALS, RECORDINGS, OR INFORMATION PROVIDED BY COMPANY.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF COMPANY AND COMPANY’S AGENTS, CONTRACTORS, EMPLOYEES, MEMBERS, SUCCESSORS, ASSIGNS, OR AFFILIATES ARISING OUT OF OR RELATING TO SERVICES OR THIS AGREEMENT, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO COMPANY FOR SERVICES.
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XVI. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Company and its members, employees, contractors, agents, successors, assigns, and affiliates from and against any and all third-party claims, demands, actions, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
- Your participation in Services;
- Your use or misuse of Services, recordings, coaching materials, or information provided by Company;
- Your implementation of any self-treatment concept, body-awareness practice, exercise, coaching suggestion, or other information discussed or demonstrated during Services;
- Your breach of this Agreement;
- Your violation of applicable law; or
- Your conduct toward Company.
This indemnification obligation shall not apply to claims arising from Company’s gross negligence or willful misconduct.
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XVII. TERMINATION
Company reserves the right to suspend or terminate your access to Services, scheduling access, recordings, coaching materials, and all associated content immediately upon written notice if you:
- Fail to pay any amount due under this Agreement;
- Share recordings, coaching materials, or access credentials without authorization;
- Violate Company’s intellectual property rights;
- Act in a harassing, threatening, abusive, defamatory, discriminatory, or otherwise inappropriate manner toward Company; or
- Otherwise violate this Agreement.
If your access to Services is terminated due to your breach of this Agreement, you remain responsible for all outstanding amounts owed to Company and will not be entitled to any refund.
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XVIII. COMPANY RESCHEDULING OR CANCELLATION
Company reserves the right to reschedule, postpone, modify, or cancel coaching sessions where reasonably necessary due to illness, emergency, technical issues, scheduling conflicts, force majeure events, safety concerns, or circumstances outside of Company’s reasonable control.
If Company needs to reschedule a coaching session, Company will make reasonable efforts to provide advance notice and offer alternative scheduling availability.
If Company cancels a coaching session and is unable to reasonably reschedule the session, Company will either:
- Credit the session back to your unused session balance; or
- Refund the amount paid specifically for the canceled session, if applicable.
Except as expressly stated in this Section, Company’s rescheduling, postponement, or modification of a coaching session does not entitle you to any additional refund, compensation, damages, or reimbursement.
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XIX. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
The parties agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to Services or this Agreement through good-faith informal discussions. You agree to contact Company in writing and provide Company with at least thirty (30) days to attempt to resolve the dispute informally before initiating arbitration or litigation.
Any dispute, claim, or controversy arising out of or relating to Services or this Agreement that cannot be resolved informally shall be resolved exclusively through binding arbitration in San Mateo County, California. The arbitration shall be conducted on an individual basis only and not as part of any class, consolidated, or representative action.
You expressly waive any right to participate in a class action, class arbitration, private attorney general action, or other representative proceeding against Company.
If for any reason a dispute is determined not to be subject to binding arbitration, you agree that exclusive jurisdiction and venue shall lie in the state and federal courts located in San Mateo County, California.
The prevailing party in any action or proceeding arising out of or relating to this Agreement shall be entitled to recover reasonable attorneys’ fees and costs to the extent permitted by applicable law.
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XX. FORCE MAJEURE
Company shall not be liable for any delay, interruption, rescheduling, modification, suspension, or failure in performance arising from causes beyond Company’s reasonable control, including but not limited to illness, injury, emergency, pandemic, governmental action, labor disputes, internet outages, platform failures, power outages, natural disasters, acts of God, war, terrorism, civil unrest, or other similar events.
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XXI. SEVERABILITY
If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. Any invalid or unenforceable provision shall be modified and interpreted to the minimum extent necessary to make such provision enforceable while preserving its original intent as closely as possible.
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XXII. WAIVER
Failure by Company to enforce any provision of this Agreement shall not constitute a waiver of any future enforcement of that or any other provision of this Agreement. Any waiver by Company must be in writing and signed by Company.
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XXIII. ASSIGNMENT
You may not assign, transfer, delegate, sublicense, or otherwise transfer your rights or obligations under this Agreement without Company’s prior written consent.
Company may assign or transfer this Agreement or any rights under this Agreement without restriction.
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XXIV. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and Company relating to Services and supersedes all prior or contemporaneous communications, discussions, representations, negotiations, or agreements, whether oral or written, relating to Services.
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XXV. MODIFICATION
Company reserves the right to update or modify these Terms of Use for future clients and future service offerings. Material changes will not apply retroactively to existing purchases unless required by law or expressly agreed to by you.
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XXVI. CONTACT INFORMATION
Questions regarding Services or this Agreement may be directed to:
Pacific Myofascial Release LLC d/b/a Cultivating Ease
[email protected]
cultivatinease.com
LAST UPDATED: July 18, 2026
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